Skip to main content

Address Verification Failed

Symptom: Address marked as invalid even though it looks correct​

  1. Check for typos in the street number, street name, and city spelling.
  2. Try expanding abbreviations - use "Street" instead of "St" or "Avenue" instead of "Ave."
  3. Confirm the ZIP/postal code matches the city and state.
  4. Add or correct the unit/suite/apartment number if applicable.

Symptom: All records failing after upload​

  1. View a few failing recipients and confirm address fields are in the correct columns (street, city, state, postal code are separate, not concatenated).
  2. Confirm the country field uses the correct 2-letter code (e.g., US, CA).
  3. Export a few failing rows, fix the format manually, and re-upload to a test list to confirm the corrected format passes.