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What is Scoped to a Subaccount

Scoped per subaccount (isolated)

The following data is created and visible only within the subaccount where it was created:

ResourceScoped to subaccount?
Mailing ListsYes
RecipientsYes
Image TemplatesYes
Message TemplatesYes
CampaignsYes
OrdersYes
WebhooksYes
Branding Builder settingsYes
Suppression ListsYes

Shared with the parent

ResourceShared with parent?
Billing (payment method, invoices)Yes - parent pays for all subaccounts
Plan tier and feature accessYes - all subaccounts inherit the parent's plan

Tips & best practices

  • Build all client-specific assets while inside the client's subaccount context.
  • If you can't find a list or template, check which account context you're in via the account switcher.
  • Set up Branding Builder inside each subaccount before creating templates.

Limits & gotchas

  • You cannot share or copy Mailing Lists, templates, or campaigns between subaccounts or between a subaccount and the parent.
  • Webhooks created in the parent account do not receive events from subaccounts - create webhooks inside each subaccount.