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Global Scan List

What it is​

The Global Scan List is a mailing list called All QR Scans that thanks.io maintains automatically. Every time a recipient scans any QR code on any mailer in your account, they are added to this list - regardless of which campaign, mailing list, or send the mailer came from.

This gives you a single, unified segment of your most engaged recipients across all campaigns.

Each scan event includes context about where the scan came from (source order and source mailing list) so you know which campaign drove the engagement.

All QR Scans or the Lead Board?​

The All QR Scans list is a mailing list: use it to send automated follow-up mail and to export everyone who scanned. To track your own follow-up - who you have called, who needs another touch, who is closed out - use the Lead Board under Reports → Lead Board. The board has one card per scanned piece rather than one entry per address, with columns you move each card through and notes on each card.

How to use it for follow-up​

  1. Go to Campaigns in the sidebar and click New Campaign.
  2. Choose Use a list you have and pick the All QR Scans list.
  3. On the When step, under When someone joins the list, choose Days after they join (the Days After Added trigger) and set a 1-3 day delay.
  4. On the What step, pick a follow-up creative (or choose a separate front and message).
  5. On the Review step, click Start action.

Anyone who scans any mailer now enters your follow-up automatically - no per-campaign configuration needed.

Tips & best practices​

  • The Global Scan List is the easiest way to build a universal follow-up - configure it once and forget it.
  • Check the list regularly to identify your most engaged recipients. Sort by most recent scan to find hot leads.
  • Use the scan context (source campaign) to personalize the follow-up message - a recipient who scanned a Just Listed card should get a different follow-up than one who scanned a gift card.

Limits & gotchas​

  • Recipients are added to All QR Scans in addition to any Move Recipient on Scan destination - the Global Scan List is cumulative.
  • If the same recipient scans multiple times, they remain on the list and each scan is logged as a separate event.