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SureSend Integration

What it is​

Connecting thanks.io with Sure Send allows you to automatically add contacts to your thanks.io mailer automations directly from your CRM workflow.

How to connect​

Step 1: Enable the "Direct Mail" Widget​

  1. Go to https://suresend.ai/settings/widgets
  2. Locate the Direct Mail widget
  3. Enable it

Step 2: Authorize Your Accounts​

  1. Open any Person Detail page in Sure Send (any contact will work)
  2. Click on the Direct Mail tab
  3. Enter your thanks.io credentials and click Sign In
  4. Click Connect to Sure Send
  5. Approve the authorization request

Once completed, refresh the page. Your Sure Send account will now be connected to thanks.io.

Step 3: Add a Webhook (Optional)​

You can configure Sure Send to automatically add contacts to a thanks.io mailing list.

In thanks.io:

  1. Navigate to the Mailing List you want to use
  2. Scroll to the Recipient Add Webhook section
  3. Click Copy Sure Send Code

In Sure Send:

  1. Go to https://suresend.ai/settings/webhooks
  2. Create a new webhook using the copied URL

Tips​

  • Set up your Image Templates and Message Templates in the thanks.io dashboard first — the widget lets you choose from existing templates.
  • Test with a single internal send before rolling out to your team.
  • Use replacement variables (%FIRST_NAME%, %YOUR_COMPANY%) in your Message Templates for personalized sends.