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SureSend Integration

What it is​

Connecting thanks.io with Sure Send allows you to automatically add contacts to your thanks.io mailer automations directly from your CRM workflow.

How to connect​

Step 1: Enable the "Direct Mail" Widget​

  1. Go to https://suresend.ai/settings/widgets
  2. Locate the Direct Mail widget
  3. Enable it

Step 2: Authorize Your Accounts​

  1. Open any Person Detail page in Sure Send (any contact will work)
  2. Click on the Direct Mail tab
  3. Enter your thanks.io credentials and click Sign In
  4. Click Connect to Sure Send
  5. Approve the authorization request

Once completed, refresh the page. Your Sure Send account will now be connected to thanks.io.

Step 3: Add a Webhook (Optional)​

You can configure Sure Send to automatically add contacts to a thanks.io mailing list.

In thanks.io:

  1. Go to Mailing Lists in the sidebar and open the list you want to use
  2. Open the list's Advanced settings and find the Recipient add webhook card
  3. Choose the Sure Send tab and copy the webhook URL

In Sure Send:

  1. Go to https://suresend.ai/settings/webhooks
  2. Create a new webhook using the copied URL

Tips​

  • Build your designs in Creatives in the thanks.io dashboard first - the widget lets you choose from your existing designs and messages. Each creative saves a front (an image template) and a message (a message template), and both are available to choose.
  • Test with a single internal send before rolling out to your team.
  • Use replacement variables (%FIRST_NAME%, %YOUR_COMPANY%) in your creatives' messages for personalized sends.