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Canva Integration

What it is​

Design the front of your mailer in Canva and publish it directly to thanks.io as an Image Template. No manual re-uploading required.

How to access​

The Canva integration is built directly into the Image Templates page — there is no separate connection step.

  1. In your thanks.io dashboard, go to Creatives → Image Templates in the left nav.
  2. Find the mailer type section you want to design for (e.g., 4x6 & 6x9 Postcards).
  3. In the section header, click the ... (more options) button.
  4. Select Design in Canva.

How to use a Canva template​

  1. Click Design in Canva to open the thanks.io Canva template for that mailer type.
  2. If this is your first time using the Canva integration, you will be prompted to authorize the connection. Follow the on-screen steps to allow Canva to connect with your thanks.io account.
  3. Design or customize your mailer using the pre-sized Canva template.
  4. When your design is finished, click Return to thanks.io. This automatically imports your design as a new Image Template in that category.

Edit an existing Canva template​

You can update any image template that was originally created in Canva without leaving thanks.io.

  1. Go to Creatives → Image Templates.
  2. Find the template you want to update. Templates created in Canva display a Canva badge icon.
  3. Hover over the template and click the Canva icon (or open the template actions and click Edit In Canva).
  4. Make your changes in Canva.
  5. When finished, click Return to thanks.io to sync the updated design back to the Image Template.

Tips​

  • Always start from a thanks.io Canva template - it has the correct dimensions, bleed, and safe zones for each mailer type.
  • Keep important content inside the safe zone; edges may be trimmed in printing.
  • The Canva design creates a static image. Personalization (replacement variables, Street View) is handled in the Message Template in thanks.io, not in Canva.