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How to send mailers using the Thanks.io card builder.

How to Send Mail Using the Card Builder (Thanks.io)

Sending a card shouldn’t feel like assembling IKEA furniture without instructions, so here’s the simple path from start to send:

1. Start Your Mailer

From your dashboard, click “Send Mail” on the left-hand side.
Then choose the type of mailer you’d like to send.

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2. Design Your Card (Front/Image Side)

This is where the fun begins.

You have a few options:

  • Upload your own design
  • Design online using Canva
  • Choose from a saved template

Once your design is ready, click Continue.

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3. Customize Your Message

Now it’s time to add your words (or let tech lend a hand).

You can:

  • Write a new message
  • Select a saved message
  • Use AI to generate one

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Optional extras:

  • Add a QR code
  • Change the background style

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When everything looks right, click Continue.

4. Select Your Recipients

Choose how you want to build your mailing list:

  • Add a contact manually
  • Use a radius search for a small fee
  • Upload a CSV file
  • Select an existing mailing list

Pro tip: We recommend uploading your CSV before starting the card builder to keep things smooth and simple.

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After selecting your recipients, click Continue.

5. Review & Send

Before sending, you’ll see a pop-up asking if you want to add “or current resident” to your mailers.

  • This can help improve delivery rates
  • Choose Yes or No based on your preference

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Then:

  • Review your card
  • Check the total cost

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When everything looks good, click Submit Order & Send Now.  

6. Cancellation Window (Important)

After submitting your order, you have a one-hour window to cancel if needed.  You can find the cancel button the dashboard under orders. 

After that:

  • Orders are sent to the printer
  • And become non-refundable

So take a quick moment during the review step to make sure everything looks just right—future you will thank you.

That’s it!  Your mail is sent, story delivered.

A few clicks, a little creativity, and your message is out in the world, no need to stand in the post office line!