Subaccounts - FAQs
What is a subaccount?
A scoped tenant under your parent thanks.io account with its own isolated mailing lists, templates, campaigns, orders, and webhooks.
How do I create a subaccount?
Go to the Sub Accounts section in the dashboard and click Add Sub Account. See Creating Subaccounts.
Do subaccounts have their own templates?
Yes. Each subaccount has its own Image Templates, Message Templates, lists, and campaigns. Content does not carry over from the parent automatically.
How does billing work?
All subaccount usage is billed to the parent account. No separate billing per subaccount.
Can each subaccount have its own webhooks?
Yes. Webhooks are subaccount-scoped - each subaccount can have its own endpoints and event subscriptions.
How do I switch between accounts?
Use the account switcher in the dashboard header to toggle between parent and subaccounts.