Automated Campaigns - FAQs
What is a campaign?
A campaign is a mailing list plus the automated actions that mail it. Each action sends a creative when its trigger is met - a recipient being added to the list, a birthday arriving, a calendar date, and so on. Go to Campaigns in the sidebar and click New Campaign, then work through Who (the list), What (the creative, or a separate front and message), and When (the trigger), and finish on Review with Start action or Save paused.
Which creatives can a campaign send?
Creatives that have both a front and a message (letters included). The What step lists only those for the mail type you choose. To send a design you haven't saved as a creative, choose a separate front and message instead.
What campaign types are available?
- Days After Added - sends N days after a recipient is added to a list
- Birthday - sends on the recipient's birthday
- Anniversary - sends on a recurring anniversary date (e.g., policy start date, purchase date, or any custom date field)
- Holiday - sends on a calendar date
- Neighbor Blast - sends to addresses within a radius of a target property
- evenFLOW Daily Limit - sends a fixed number of pieces per day from a list
What is evenFLOW?
evenFLOW paces sending at a set number of pieces per day. You can enable a loop so it restarts from the beginning when the list is exhausted, or pause when the list runs out.
What is Neighbor Blast?
Neighbor Blast sends to addresses within a configurable radius of a subject property - widely used in real estate for Just Listed, Just Sold, and farming campaigns.
Can I pause a campaign?
Yes. Open the campaign from Campaigns and use Pause all (or Start all), or turn a single action on or off with its switch.
Note: If a campaign is disabled during a period when a mailer would have been sent, those sends are not placed retroactively when you turn it back on. Re-enabling a campaign only triggers future scheduled sends.
Can I chain campaigns together?
Yes. Use Move recipient on send to automatically move a recipient to a new list after a campaign fires. If that new list is attached to another campaign, the recipient enters the next campaign automatically.
Can I send a T65 campaign?
Yes. You can set up a T65 mailer as a campaign using the standard campaign sending options. All types of insurance mailers are supported.
Can I edit an order after it has been placed?
No. Once an order is placed, it cannot be edited. To make changes, cancel the order and re-create it. You are never charged for anything that is not sent.
You can cancel any order in one click from your dashboard within the 1-hour cancellation window.
What is JustListedJustSold.com?
JustListedJustSold.com (JLJS) is an automated real estate mailer service offered by thanks.io. It lets you quickly send professionally designed postcards for Just Listed, Just Sold, Open House, Under Contract, Coming Soon, and seller farming campaigns.
The service automatically customizes each card with the property details and your information, including a QR code on the back. You receive a text notification whenever the QR code is scanned. Pricing is transparent and shown before checkout. Visit justlistedjustsold.com to get started.