Download Order History & Stats

You can download order history and reports at the upper right of the dashboard:

This download option is useful for Accounting/High-Level analytics. This report will show the total number of QR scans per order.

This download option is useful for troubleshooting or analysis. This report will show who scanned what QR code.

When choosing to download Order History, you can set the following filters:

API	Orders specifically sent via API. (Visit thanks.io/api for more info.)
Campaigns	Orders automatically sent by thanks.io via 'Campaigns.' (Click Campaigns in thanks.io on the left.)
Card Builder	Orders sent when you click the big, orange 'Send Now' button at the top left.
Email	Postcards sent via emailing send@thanks.io.
Zapier	Orders triggered via Zapier from your favorite software or CRM.

Reviewing	Initially, an order goes into 'Reviewing' which is the 1-Hour window allotted to you, the user, to review and have the opportunity to cancel before it's finalized, charged to your account, and sent to processing.
Processing	When an order is sent/submitted to the printer, it will be in processing. This status typically does not persist for long and is typically only noticeable on larger orders.
Fulfilled	Orders that were sent to the printer are Fulfilled.
Printed	Set once we receive notification from the printer that an order is printed or printing.
Shipped	After the printer has confirmed shipment or provided tracking info, an order is shipped and in transit.
Cancelled	If you cancel an order during the 'Reviewing' period, the orders final status is Cancelled and funds are returned to your credit balance.
Failed	Orders that have failed due to technical errors.

Choose a range to filter. You can download up to 30 days of historical orders at a time.

Download the information from your past orders including QR scans for reporting purposes.