Account Notifications
Where to find it
Notification switches are in the Contact Information card on Settings → Profile. Click your name in the top right of the dashboard to open the account menu, then choose Profile.
Notification types
| Notification | Description |
|---|---|
| Order confirmation | Email when an order is placed |
| QR scan alert | Instant email or SMS when a recipient scans your mailer |
| Mailer Report Email | Periodic summary of send and scan activity |
| Delivery confirmation | Email when mail is delivered (where tracking data is available) |
| AI Receptionist lead report | Email, dashboard notification, and text after every call to your AI Receptionist number |
How to configure
- Open Settings → Profile.
- In the Contact Information card, switch on the types you want:
- Email on QR Scan - email whenever one of your QR codes is scanned
- Text on QR Scan - SMS whenever one of your QR codes is scanned
- Daily Mailer Report - daily performance summary for your mailings
- To receive SMS notifications, enter your number in Phone Number in the same card.
- Click Save Changes. The switches save together with your name, email, and phone.
Text on QR Scan also controls the text you get after each call to your AI Receptionist number. The lead email and dashboard notification are always sent.
If you reply STOP to a thanks.io text, your carrier blocks further texts to that number, so Text on QR Scan is switched off for you, along with AI Receptionist lead texts. To get texts again, reply START to the thanks.io number, then switch Text on QR Scan back on.
Each sub-account also has its own email and phone, set when you edit it under Settings → Sub Accounts, which are used for that sub-account's scan notifications and for the lead reports from its AI Receptionist number. See Creating Subaccounts.
A creative's message can also send scan notification emails to extra addresses for that design. See Creating a creative.