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Data and Privacy

Your data on thanks.io​

thanks.io stores the following data on your behalf:

  • Account data - your name, email, and billing information.
  • Recipient data - names, addresses, and custom fields for your mailing lists.
  • Order data - a history of all mailers sent, proofs, and delivery tracking.
  • API and activity logs - request logs, webhook events, and login history (Audit Log).

Recipient data​

Recipient data you upload is used solely to fulfill your mail orders. It is never sold or shared with third parties for marketing.

  • You can export your recipient data at any time from Mailing Lists.
  • You can delete recipients individually or delete entire lists.
  • When you delete a mailing list, all associated recipient records are removed.

Suppression Lists​

If a recipient asks to be removed from your mailings, add them to a Suppression List - they will never receive mail from your account again, regardless of campaigns or future imports. See Suppression Lists.

Account deletion​

To close your account and request data deletion, contact at www.thanks.io. Outstanding orders will be fulfilled before account closure.

Privacy policy​

The full thanks.io Privacy Policy is at thanks.io/privacy.