Analytics Dashboard
Key metrics
- Total sends - how many mailers have been sent
- Total scans - how many QR code scans have been recorded
- Scan-through rate - percentage of sent mailers that resulted in at least one QR scan
How to use it
- In the sidebar, click Analytics.
- Review aggregate totals at the top.
- Use filter controls to narrow results by Image Template, Message Template, or Mailing List.
Enable Mailer Report Emails
Click the gear icon (⚙️) in the top right to open Account Settings. Scroll to the Notifications section and enable Daily Mailer Report.
Order statuses
Every order has a status that reflects where it is in the process. Here is what each status means:
| Status | Meaning |
|---|---|
| Reviewing | The order is within the 1-hour cancellation window after you placed it |
| Printing | Mail pieces are being submitted to the printer network |
| Printed | All mail pieces have been sent to the printer network |
| Fulfilled | All processing for the order is complete |
| Shipped | Mail pieces have been shipped |
| Delivered | At least one mail piece in the order has been delivered |
| Cancelled | The order was cancelled by you during the Reviewing window |
| Error | All items in the order could not be printed |
Tips & best practices
- Compare scan-through rates across Image Templates to identify which designs resonate most.
- Filter by Mailing List to understand which audience segments are most engaged.
- Export scan data to CSV for deeper analysis. See QR Analytics & Export.