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Find guides, FAQs, and step-by-step instructions for thanks.io's AI-automated direct mail platform.

Browse by topic

🚀
Getting Started
Platform overview, your first send, and how to choose the right mailer.
🗺️
Strategies & Playbooks
Not sure what to send? Browse proven plays for real estate, insurance, local services, and more.
✉️
Sending Mail
Send Mail Wizard walkthrough, all five mailer types, postage options, and PDF letters.
📋
Mailing Lists
Upload CSVs, verify addresses, suppress contacts, and buy targeted lists.
🎨
Templates & Design
Create reusable image and message templates, sync from Canva, and set up your branding.
🛠️
Account Settings
Manage your profile, security, notifications, analytics, and data preferences.
🤖
AI & Personalization
AI-generated designs, per-recipient messages, Google Street View images, and copy scoring.
⚙️
Automated Campaigns
Drip sequences, birthday sends, Neighbor Blast, and evenFLOW paced sending.
❓
FAQs
Quick answers on postage, billing, addresses, QR codes, templates, and integrations.
🔌
Integrations
Zapier, HubSpot, HighLevel, Shopify, n8n, Make, and 8,000+ apps.
💳
Plans & Billing
Understand pricing, manage your plan, add credits, and review per-piece rates.
📱
QR Codes & Tracking
Add trackable QR codes, get scan notifications, and see analytics by template and list.
🩺
Troubleshooting
Fix CSV errors, address failures, campaigns not triggering, QR gaps, and more.

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